On-Call Rota
The right engineer, the first time.
Fair rotations, clear escalations and alerts that are hard to sleep through. When checkout goes down at 8:41 pm, one person gets the call in seconds and everyone else keeps their evening.
- 0 mCall + push to Arjun (primary)ACK 25 s
- 5 mSMS + call to Kabir (secondary)skipped
- 15 mPage engineering managerskipped
Weekly rotation with an active escalation
How it works
Set up in four beats.
- 01
Build the rotation
Daily, weekly or custom shifts across time zones, with handover at the hour you choose.
- 02
Set escalation rules
If the primary does not acknowledge in 5 minutes, page the secondary, then the team lead.
- 03
Pick how to be reached
Each engineer chooses call, SMS, push, Slack, Teams or email, and the order they come in.
- 04
Acknowledge anywhere
Press 1 on the call, tap the push notification or click the button in Slack.
Capabilities
What you get with On-Call Rota.
Rotations
Daily, weekly and follow-the-sun patterns with any number of layers.
Overrides and swaps
Cover a shift for a wedding or a flight in two clicks, without editing the rotation.
Escalation policies
Multi-step chains with timeouts, repeat rules and a final catch-all.
Voice calls
A spoken summary of the incident with keypad acknowledgement.
SMS and push
Short, readable alerts with a link straight into the incident.
Slack and Teams
Page, acknowledge and escalate without leaving the channel.
Quiet hours
Low-severity alerts wait until morning. SEV1 always gets through.
Time zones
Every shift is shown in each engineer's local time.
Calendar sync
Subscribe to your shifts from Google Calendar or Outlook.
Specifications
The details engineers ask about.
- Paging channels
- Voice call, SMS, push, Slack, Microsoft Teams, email
- Acknowledge from
- Call keypad, mobile app, Slack, Teams, web
- Escalation steps
- Unlimited, with per-step timeouts
- Included alerts
- SMS and voice included up to your plan limit
- Calendar export
- iCal feed per person and per schedule
- Availability
- Team and Scale plans
FAQ
On-Call Rota questions
What happens if nobody acknowledges?
The escalation policy keeps moving to the next step and can repeat the whole chain until someone responds.
Are SMS and voice calls extra?
Each paid plan includes a monthly allowance. Beyond it, SMS and voice are billed at a small per-message rate.
Can one person be on several rotations?
Yes. Conflicts are highlighted so nobody is accidentally primary for two teams at once.
Same pulse
Works together with
60 bpm 10 monitors · 1-minute checks · free, no time limit